Privacy Policy
1. Who we are
London Caviar House Limited (“we”, “our”, “us”) operates this website to promote our brand and related products.
- Company number: 13336711
- EORI number: GB 081664011000
- Registered office: 3 Davids Close, Broadstairs, Kent, UK, CT10 1RD
- Director: Andrei Tkatchev Safarin
- Email: caviar@aquatir.co.uk
- Phone: 07888 406 513
2. What this policy covers
This policy explains how we collect, use and protect personal information when you visit our website.
3. Personal data we collect
We may collect:
- Information you submit via our contact form (name, email, phone, message).
- Email address where you subscribe to newsletters (only if offered and only with consent).
- Technical data from your browser and device (IP address, browser type, pages visited, timestamps) via cookies and analytics tools.
4. How we use your personal data
We use personal data to:
- Respond to enquiries submitted via the site;
- Send marketing communications where you have opted in;
- Improve our website performance, security and the visitor experience.
5. Lawful bases for processing
- Consent — where you opt in to receive marketing communications.
- Legitimate interests — for website analytics, preventing abuse, and responding to enquiries.
6. Sharing your data
We share personal data only with trusted third-party service providers who process data on our behalf, for example:
- Website hosting and infrastructure;
- Analytics providers (only after consent where applicable);
- Email delivery providers for newsletters (only with explicit consent).
We do not sell personal data.
7. Data retention
Enquiry records are retained for up to 12 months. Marketing data is retained until you unsubscribe or withdraw consent.
8. Your rights
Under the UK General Data Protection Regulation (UK GDPR) you have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request erasure (subject to legal exceptions);
- Request restriction of processing;
- Object to certain processing (including marketing);
- Request portability of certain data.
To exercise your rights, contact us at caviar@aquatir.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.
9. Security
We use appropriate technical and organisational measures to protect personal data. No transmission over the internet is completely secure; if you have security concerns, contact us.
10. International transfers
If we transfer personal data outside the UK we will ensure adequate safeguards are in place (for example, using approved standard contractual clauses or only using processors in jurisdictions with an adequacy decision).
11. Changes to this policy
We may update this policy. The “Last updated” date at the top indicates when the policy was last revised.
12. Contact
Questions or requests about this policy should be sent to: caviar@aquatir.co.uk or by post to:
London Caviar House Limited3 Davids Close
Broadstairs
Kent
CT10 1RD